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The preferred method is to manage the VoyagerService Voyager Service as a Windows Service rather than a process running from a user account. This method ensures that the process will be available based on the configuration of the service. This also allows you to set permissions to those directories for the service account rather than setting permissions for user accounts. You will need to request that your IT department to create a WIndows Service Account with a non-expiring password to use this method, and the necessary permissions will need to be granted to this account.
When running Voyager as a service, user has to be logged as a member of the local Administrators group to be able to check out an ESRI license.
It is sometimes not possible to have a single account that has access to all of the data. For this scenario, Voyager, when running as a service, has a "map network drive" feature that allows you to specify user credentials. This makes it easy to index data on other file shares with, or without, other credentials. This option can be located on the System page, it will only be visible if Voyager is running as a WIndows Service.
Collect this information for each physical location where Voyager is installed or will index data.
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