The following error may occur when using Voyager's Management pages:

Solution

1. Stop Voyager

2. Go to the [Install Dir]\data\config directory

3. Make a copy of the security.dex file as a backup and save it in a different location

4. Delete the existing security.dex

5. Restart Voyager (this creates a new security.dex file)

6. Login using internal authentication (default should be set to admin/admin)

7. Re-register the AD groups 

Notes

• If you have not saved your list of AD groups, you can use a tool such as PsGetSid to recover null group names from SIDs in the backup copy of the security.dex file

• You may need to re-associate Saved Searches with Invalid Display Templates with valid Display Templates