Office Extractor Workarounds

Owned by Cooper Labenske
May 02, 2023
1 min read

In some cases the following workarounds can help the office workers to correctly extract data.

Users may see errors related to “Insufficient memory” or “Unknown object”

EXAMPLE ERRORS:

Error running job: Insufficient memory to continue the execution of the program.

Or.

Error: voyager.worker.VgExtractionError: UNKNOWN ---> System.NullReferenceException: Object reference not set to an instance of an object.

 

Creating the following folders can help to work around the above errors:

C:\Windows\SysWOW64\config\systemprofile\Desktop
C:\Windows\System32\config\systemprofile\Desktop