Agents Not Displayed in HQ After Restart

Owned by Heather Geyer
Last updated: Aug 10, 2022
1 min read

In some circumstances, HQ does not correctly display currently running Agents after it has restarted.

Before HQ Restart

After HQ Restart

Agent display is blank.

Workaround

To restore the Agent list:

  • On the Agents page, hover over the icon for the blank Agent to display the Edit (pencil) icon

  • Click the Edit icon to display the text entry box

  • Click the check mark (no entry is needed)

  • Reload the Agents page